At Husker Auto Group, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Chevrolet, GMC reviews to see what our customers are saying about us.
Very easy process. Determined vehicle we liked on-line and then contacted dealership to finalize terms. When we arrived to pick of the vehicle, the process could not have gone better - great sales and finance experience. Highly recommend.
Scott was great to work with. Larry was a little more tough. I knew where I needed to be and it took a little persuading to get me there. Staff is friendly and helpful. The only thing I would say is they ran my loan and them had to run it again to include the sales tax.
We traveled from out of town to Husker based on the excellent customer service we received before we even went there. We made a call to inquire about a vehicle and spoke with Alyon Thompson. He was fantastic. Very professional and knowledgeable. After our call he immediately sent a personal video of himself walking around and inside the vehicle highlighting all the details and options. Later that evening the sales manager called to ensure that all our questions were answered. The next day Alyon called to see if we had any questions. We made an appointment to go see the vehicle. He followed up with an email confirmation. When we arrived the truck was ready and parked by the door and Alyon was ready to meet with us. He went over every detail of the vehicle and took us for a test drive. When we arrived back we started the buying process. He was so easy to work and honest that we felt comfortable buying the vehicle. We then met with Dana Lillie, Parts Director. He was very pleasant and gave us lots of good information about parts and accessories. Next up was financing. Lorenz Taylor was great to work with. He was extremely professional and explained everything very well and in a timely manner. He was very knowledgeable and honest about warranties and extended and additional programs that could benefit our situation. Before we left the dealership Alyon sat with us in the vehicle and went over every little detail, all buttons and electronics, he even helped us set up OnStar and sync our phones. The next day Alyon called us to make sure we arrived home safely, to make sure the vehicle performed well and again offered to answer any more questions. We are very pleased with the service we received from Husker. Alyon is a real asset to this dealership and is one of the main reasons we bought our 2020 GMC 2500HD AT4.
The service was good, but they delivered news to me that I need new tires on my one year old vehicle with 21k miles on it. GM should cover this 100% but, will only cover a portion. New tires after 21k miles is ridiculous. GM chose the tires..GM should pay to fix the problem. It makes me not want to buy another GM vehicle ever.